Richy Fish Casino Terms and Conditions

This page sets out the terms and conditions for using Richy Fish. It explains the relationship between us and our users, and the rules that apply whenever you register, deposit, play or request withdrawals on the platform. By creating an account and using our services you accept these terms and any other policies we make available on the site.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. You must provide accurate personal information and keep it up to date. We may suspend or close accounts where there is reasonable suspicion of fraud, misuse, multiple account ownership, or breach of these terms.

We require verification of identity and payment methods before processing withdrawals. Failure to provide requested documents may delay or prevent payouts. We reserve the right to limit, withhold or reverse transactions where required for security or compliance reasons.

Eligibility requirements

To open an account you must be at least 18 years old and eligible under your local laws to gamble online. We do not accept registrations from jurisdictions where our services are unlawful. Only one account per person, household or IP address is permitted unless we agree otherwise in writing.

Acceptable platform use

Use of the site for lawful, personal entertainment purposes only is expected. Prohibited behaviour includes using bots or automated tools, collusion, manipulating games, attempting to exploit technical faults, chargebacks, or any action intended to circumvent these terms. We may take action against accounts that engage in prohibited behaviour, including confiscation of winnings.

General bonus and promotion rules

Promotional offers are subject to specific terms which you must accept at the time of participation. Common conditions include minimum deposit requirements, wagering requirements, contribution rates by game type, maximum bet limits while wagering, and time limits. We reserve the right to amend, withdraw or refuse promotions and to withhold bonus funds or winnings where we suspect abuse, fraud or breach of promotion rules.

Deposits and withdrawals

We accept a variety of payment methods including major cards and supported cryptocurrencies. Deposits are usually credited instantly. Withdrawals require account verification and are subject to internal processing times; typical processing may take 24-72 hours after verification. Third-party or network fees may apply. Withdrawal limits may be applied to manage risk; example ceilings are shown in your account and may include amounts such as £2,000 per day, £10,000 per week and £40,000 per month.

Dispute resolution

If you have a complaint contact our support team in the first instance and provide relevant details and evidence. We will investigate and aim to resolve disputes promptly and fairly. If a matter remains unresolved you may seek independent advice; we may also use third-party mediation where appropriate.

Updates to terms and conditions

We may revise these terms from time to time. Material changes will be communicated on the site or by email where reasonably possible. Continued use of your account after notification of changes constitutes acceptance. We reserve the right to suspend or close accounts where necessary to comply with updated terms, applicable law or for operational reasons.